What is e-government? E-government is the use of information and communication technologies (ICT) to improve the activities of public sector organizations. Many countries are trying to implement or catch up with the latest trend to cater to their peoples' needs and wants. Simply put, there are times when a message needs to be delivered fast to the citizen, by using the e-government this would be easier.
Referring to Malaysia, there are many initiatives already being implemented to ensure that the jobs are being done effectively by the public sectors employees. This makes the life of the citizens easier. For an example, the e-service provision whereby citizens can make their payment via mobile payments 24/7. Every 'rakyat' wants these changes to be done by all departments to eliminate redundancy and the hassle to wait at the kiosks or the payment counters. The new digital Malaysia promises all these for their citizens.
There are many benefits to for e-government to commence. Firstly, it will improve the overall governance of the country. It allows the public services to design an effective model to execute the policies. Secondly, the public sector's goals can be achieved without hassle and delay. In align to this, the services catered to the citizens will be more improvised and more faster responses can be given to them.
In conclusion, it is necessary for all countries in this world to implement the e-government. Due to the technology, there are many apps being used by all and this makes their work faster and simple. The deliverance of the results through e-government is impeccable.
https://www.enterpriseitnews.com.my/a-new-digital-malaysia/
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